You are pretty much covered under Australian law to an extent via statutory warranty on electronic products. It's certainly cheaper than $90+ for a warranty you don't actually need and which they're breaking the law if they try to push onto you. Sony will be offering a 12 month warranty on the console as standard, so if it breaks down you can get in touch with Sony directly to get it repaired/replaced. Everyone adhere this advice: as an Australian you do not need extended warranty as you are entitled for a refund/replacement for as long as one would expect the product to last. IANAL (although I do know one) but yes. I'm buying mine from Harvey Norman for the 3 year replacement product care they offer for $79. EB Games is your home for tech repair and servicing. never had a problem with extended warranties so far – these mainly have been in relation to dishwashers, washing machines tho, never had a sony product fail yet either, still have PS, PS2, PSP, 2 x PS3, 3 Sony TVs etc never had a problem with them, infact that caused me grief upgrading the tv, the damn thing wouldnt die so i couldnt justify it eventually i caved and bought a new one but 76cm crt digital tv still running without an issue lol, but as you said, personal preference, and i agree at over 100$ i wouldnt bother, at the 80$ mark i might um and ah about it, and then hit the sales person up for a discount on the games or console to make it a better deal (this has worked before in the past too but then again i have never bought a launch console). Year two and year three are years that your PS4 console is very likely to work so why would you protect your console against what are likely to be its best years? I also still have the receipt. Australian consumer law has you covered for 2-3 years minimum guys, extended warranties are a jip. Sony Interactive Entertainment (SIE) provides a Limited Warranty for US and Canada PlayStation® brand systems, its first party peripherals, and first party format software titles. Chat with Us. I reckon if it's going to die, it will be within the first 2 years, so the ACCC should cover me. Other countries (I believe it's the EU that can?) I'm also quite a social and calm person, so that might have helped too. can cancel a pre-order no problem, as it's required by law. http://www.choice.com.au/media-and-news/media-releases/2013-media-releases/retail-warranty-rort.aspx?utm_source=facebook&utm_medium=social&utm_content=link&utm_campaign=shopping. Its very vague but when I informed the ACCC what JB had said I was told that they were totally in the wrong and they cant say that as its against the law to give misleading information to make a sale. thank you.just needed a little more clarification. or does it just apply to usa, or worldwide? Why would you fight EBGames? Products must be of acceptable quality, that is: safe, lasting, with no faults look acceptable do all the things someone would normally expect them to do. If say Harvey Norman offer an extended 3 year cover for say $79 it seems a small price to pay if you have no problem with extra cash needed. Picked up my PS4 at HN today and the guy asked if I wanted extra cover,$120 for 3 years I said I dont think so,as consumer guarrantee covers me for longer than a year anyway. This is relevant to pretty much any electronic goods in Australia as well. The Sony Standard Warranty is provided by Sony Australia Limited (ABN 59 001 215 354), Level 3, 165 Walker Street, North Sydney 2060 (for Australian purchases) and Sony New Zealand Limited (C/N 533502), Level 1, 100 Ponsonby Road, Ponsonby, Auckland, New Zealand (for New Zealand purchases). Most credit cards have an extra 12 month warranty that begins after the manufacturer 1 year warranty! Especially with the OP paying $109 for an extended warranty on a $550 piece of hardware. Choose a store. It might be easier to deal with Sony direct sometimes, as well as being faster too. Or just call so summer affairs? Our Consumer Guarantees Act is essentially a copy-paste of the Aussie one. PSN Service Status. Isnt that pushing it? That's nearly 20% of the price. I have used Harvey Norman for extended warranty...twice for ps3's that stopped working after nearly 3 years...this was under their old system where they replaced it with a refurbished unit...I was happy with the outcome....and just recently where my 50 inch plasma blew its panel after more than 3 years....they replaced it with a new 50 inch plasma...again I was happy with the outcome...I see it as an insurance policy....especially for a new model console when you take into account what has happened in the past with xbox...you just don't know what will happen in the future...I really don't want to wait for months while dealing with the accc and EB games if something goes wrong...I want the thing fixed or replaced..ASAP....I have never had any hassle with extended warranty....if the warranty was a realistic 3 years ...which it should be for the price of the console..extended warranty wouldn't be needed at all.. with the kind of extended warranty Harvey Norman sells any problems it just gets swapped over...it took 2 weeks with my ps3. Then there's also the legal fact that as long as you'd reasonably expect the product to last you are entitled to a refund. Suppliers risk breaching the law if they: put undue pressure on you or use unfair tactics to get you to buy an extended warranty mislead you into paying for the rights that you already have under the consumer guarantees. New comments cannot be posted and votes cannot be cast. where did you get the above statement from? ps4 – 3 years – done – now put it on the box – don't gimme that 12 month crap – 2-3 years if you know the law and bring up ACCC in your complaint about the failure. My launch PS3 got the dreaded YLOD after 15 months. The Sony PlayStation 4 has had a long and well-earned place as one of the top systems on the market, quickly becoming one of the most beloved video game consoles in the world.. Past few days votes can not be cast i see $ 109 for the... 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